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Does a jump in checksums indicate a problem with my probe? Our probe has shown consistent checksums in the range of -35 to -40 for the A-axis with a standard deviation of less than 2.0 for more than two years. Recently we have noticed a jump in the checks
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My A-axis readings consistently show checksums of 20 or slightly larger. Is there a problem with my probe? My B-axis readings show smaller checksums.
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How accurate is my inclinometer system?
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How do you store control cable? Should I buy a cable reel?
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The wheels of my probe are worn out. Can I replace them myself?
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What kind of inclinometer test stand will help me monitor the health of my probe?
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What are the pinouts for the Lemo connector on the indicator-end of the control cable?
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I use DMM to retrieve surveys from my DataMate. Should I be using DigiPro2?
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While I was setting display contrast, I accidently shut off the DataMate. Unfortunately, the contrast was so low that all the characters disappeared. How can I reset the contrast?
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My Digitilt DataMate needs a new battery. What battery should I use?
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I've been told to reset the DataMate. How do I do that?
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My DataMate displays a message: "Firmware upgrade is recommended-Call Rep." What's wrong?
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Can I retrieve readings from the DataMate as ASCII text rather than store the data in a database?
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How do I "refresh" the dessiccant used in the DataMate?
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The DataMate displayed a message: "Too many datasets" so I deleted some old datasets. Then, when I tried to add a new dataset, the DataMate displayed strange characters. Do I need to send the DataMate for repair?
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I'm trying to add another installation, but I don't see the "Create New" prompt. What's wrong?
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My DataMate is giving strange readings. The humidity in the box was 90%. Could this be the problem?
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I'm having trouble with my inclinometer system. Can the readings that I have recorded help me diagnose the problem?
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I have an English-unit probe, but accidentally recorded readings with the DataMate set for metric (or vice versa). What should I do?
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How did the wrong (English/metric) settings get into my data?
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Most of my surveys are marked Full Set = T. But sometimes I see a survey that is marked "Full Set = F." What's this about?
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Readings displayed by the DataMate used to stabilize quickly, but now it takes much longer. What's going on?
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Can I use the DataMate to record data from 4 passes through the casing?In Italy, we usually employ the B-axis casing grooves as well as the A-axis grooves. After recording data in A180 groove, can I select Continue one more time, to continue the survey in
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When I switch on the DataMate, it displays a message: "Key is down." After that, the DataMate does not operate. What's wrong?
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I need to repair my RS-232 interface cable. Do you have a drawing?
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I need to repair my USB interface cable. Do you have a drawing?
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I understand that I must measure the spiral sensor offset before I make a spiral survey. I've got 8 inclinometers to do today. Do I have to measure 8 times?
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How many passes are required for a spiral survey?
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I lost the manual. How do I do a spiral survey with the Digitilt DataMate?
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How do I process spiral surveys?